Shipping & Returns

At Drink Vibes, we aim to make your ordering experience simple and transparent. Below you’ll find everything you need to know about shipping, returns, and refunds.

Shipping

Shipping Locations

We ship to eligible regions based on carrier availability. Shipping eligibility is confirmed at checkout.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during peak periods or promotions.

Delivery Timelines

Delivery times vary depending on your location and selected shipping method. Estimated delivery windows are shown during checkout.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking details.

International Shipping

International shipping options, fees, and restrictions vary by destination. Customs duties or taxes are the responsibility of the customer.

Returns & Refunds

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery for review and resolution.

Return Eligibility

  • Products must be unused and in original condition
  • Proof of issue (photos) may be required
  • Refunds are issued to the original payment method

Non-Returnable Items

Opened consumable products are not eligible for return unless damaged or defective.

Refund Processing

Approved refunds are processed within 5–10 business days depending on your payment provider.

Need Assistance?

For questions about shipping, returns, or your order, contact our support team: